Q: What do I need in the way of
tools and equipment to install the stand?
A: The stand can be installed with the bike on its
original side stand with a ¾ inch wrench. All the
required hardware is included and the instructions
are very easy to understand.
(Click here to watch
the installation video)
Q: Do I have to remove my original side stand to
use the EZ-UP stand?
A: The original jiffy stand is left on and still
fully functional.
Q: I have my floor boards mounted in the lowest
mounting holes on my frame; will the foot lever
clear the foot boards?
A: Yes the foot lever is positioned to clear the
foot boards or foot pegs when mounted in the lowest
position. In fact the foot lever is inboard of the
crash bars. Both bikes used for pictures on this web
site have the foot boards/pegs in the lowered
position.
Q: What makes the EZ-UP center stand different
than the others on the market?
A: There are several design features and other
differences between our stand and others click here
for a more complete comparison.
(Click here to see
the comparison chart)
Q: I have seen NEW EZ-Up center stands offered on
eBay or other online auctions for less than MSRP. Is
this your stand and does it have the same features
and warranty as the one you offer for more money? Is
this a good deal?
A: No it will not be covered by our warranty.
Our warranty applies only to the original purchaser
when bought through an authorized dealer or from
Wheeldock directly. We do not recognize sellers on
eBay or other online auctions as authorized dealers.
(Click here to read our warranty as it relates to
purchases from eBay or other online auctions)
Also be sure to read the return and exchange
policies of any eBay offerings, as most will add the
shipping charges to their advertised prices. (We
include shipping in our advertised center stand
prices).
Also, should you require an exchange for a different
size, it will be necessary to work through the place
where you purchased your stand. In most cases, eBay
sellers cannot offer much help, or advice on the
installation or operation of our stand, and do not
even stock our stands and have no installation
experience.
After all, buying our stand from a distributor as
they sell them, hardly qualifies these individuals
as experts who are able to help with issues after
the sale. These are the things real dealers do in
order to earn your business.
Our EZ-UP center stand offers some very unique
features along with old school American quality, and
when purchased from an authorized dealer, come with
the best support and warranty available, anywhere,
at any price.
This is our position on the eBay “deals” and you
will need to determine for yourself if the money you
save makes these “good deals” for you, or not.
Bottom line--- it’s your money, spend it wisely.
Q: What kind of warranty do you offer?
When purchased from Wheeldock LLC directly we offer
a 60-day SATISFACTION GUARANTEE. If for any reason
the EZ-Up center stand does not perform to your
complete satisfaction, just return it in the
original shipping container for a REFUND less a $20
restocking fee. Call our office for instructions on
all returns. Also WHEELDOCK LLC provides to the
original owner a
limited lifetime warranty.